EXPERIENCE

Contract Manager | Marshall Denning | Sofia, Bulgaria | 2019 – Now

• Advising clients on legal and financial implications of international business deals and contracts. Main sectors are IT, public sector and government.
• Negotiating contracts with large client firms directly on behalf of the business.

Site Manager | IQVIA | Sofia, Bulgaria | 2016 – 2019

• Independently executed over sixty contracts. Trained staff on protocols. Mentored three junior colleagues on projects.
• Calculated payments, processed invoices and ran payment cycles. Managed vendors, created purchase orders.

IT Specialist | MSD | Sofia, Bulgaria | 2014 – 2016

• Solved hundreds of Word / Excel / Outlook / SAP and expense report issues that clients were facing.
• Reported production outages in high detail. Escalated these to ensure continuation of production.

Webmaster | PANGEA Travel | Arnhem, the Netherlands | 2013 – 2014

• Held a usability test with 40 clients and interviewed field experts. Improved website user-friendliness and data safety.
• Graphically designed branding trademarks and expanded business by designing a website for luxury tours.

Supervisor | Hotel Van der Valk | Tiel, the Netherlands | 2008 – 2014

• Retained guest relationships during the hotel's breakfast hours, lunch and during evenings in the bar area.

Assistant Manager | Albatross Travel | Bucharest, Romania | Internship 2012

• Researched company processes, delivered rental cars, guided a bus of tourists through the capital city in Spanish.

Supervisor | Hotel Park Inn by Radisson | Antwerp, Belgium | Internship 2011

• Prepared work schedules. Supervised the housekeeping team. Handled payments, calls, and checked in/out guests.

Cafeteria Manager | Résidence Château Cazalères | Daumazan-sur-Arize, France | Internship 2010

• Oversaw employees and food production, as well as the terrace and pool area.
• Ensured that cafeteria operations followed all sanitation and health regulations.

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QUALIFICATIONS

2013 - Bachelor of Business Administration, TIO University of Applied Science, Utrecht, the Netherlands

• International Tourism Management.

• Minor International Business.

2020 - Global Diplomacy, University of London, Certified online course

2020 - CPR / AED / First Aid Certification, First Aid Bulgaria, Training

2019 - Safety and Security in the Field trainings, United Nations, Certified online course

2019 - Counseling on Access to Lethal Means, Suicide Intervention, SAMHSA, Certified online course

2019 - Good Clinical Practice 3.0 Certification, Expert, Barnett International, Certified online course

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LANGUAGES

Dutch - Native

Bulgarian - Excellent

German - Moderate

French - Moderate

Spanish - Basic

Russian - Basic

Romanian - Basic

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